Oh, how I hate the net from time to time. On second thought, that’s not entirely fair. I do though hate some online businesses. I just recently bought a web hosting account to host a few new domains that I had acquired, and with the account, there was also a domain name that came with it for a small price, so I thought what the heck.
I signed up, and I was now the proud owner of yet another hosting account and a new domain name. All was fine and dandy.
But things were about to change, I found the control features of the hosting provider to be abysmal and horrid, to say the least. I was not at all happy, but things were only to become worse. After having tried to get used to the new account, I decided it wasn’t worth it and came to terms that it was about time to use the 30-day cash refund option.
I cancelled the account and got my money back. But what about the new domain name that I get with the account, that I paid for? The domain is registered in my name. Of course, I wanted to take this with me and transfer it over to my main registrar.
Well, I logged into my account on Dotster to proceed with the transfer. As the owner of the domain, I got a mail asking me to confirm the move. Of course, I agreed and confirmed and just waited for the confirmation mail. Well, guess what, the domain had been registered with a registrar-lock, which makes it impossible to transfer a domain even with the consent of the domain owner.
This of course pisses me off, so I contact the registrar the domain was registered with and asked them to remove it. They tell me I have to contact the hosting provider to have them make the change. HELLO!? You can’t do changes to your own systems? That’s just great!
Well, I contact my former hosting provider to have them do the work, but guess what!?
THEY WON’T, THEY CAN’T, THEY ARE INCOMPETENT!
The only thing they can tell me is that I have to wait until 60 days after the account with them was registered until I can do changes myself. What a load of shite!!! So I’ve now written an e-mail to the registrar they do business with (yet again!), and told them in short plain terms that;
- It is my domain
- I paid for it
- I want full control over it
- Stop tossing me around, I’m no freakin’ ball
- It’s your systems, your databases. Get it done!
If not, I’ll contact my .ro friends and have them hack them from here until oblivion!
Update:
In retrospect, I understand my frustration and aggression. But in this case, there was nothing I could do, nor the hosting company. After a domain has been registered, it can’t be transferred over to a new registrar for a period of 60 days. This is in compliance with the regulations set by ICANN, the governing authority on domain names.
But it still pisses me off though! :) It’s still MY domain!